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Posts Tagged ‘search results’

2012 in Review

January 30, 2013 Leave a comment

The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog.

Here’s an excerpt:

4,329 films were submitted to the 2012 Cannes Film Festival. This blog had 24,000 views in 2012. If each view were a film, this blog would power 6 Film Festivals

Click here to see the complete report.

Search and Social are Colliding!

December 3, 2010 1 comment

On my podcast in the summer, we discussed an interesting phenomenon in Europe…more visitors were using Facebook than Google.  Back then, it was an interesting sidenote, but today that phenomenon isn’t exclusive to Europe.  It’s becoming more and more apparent the future, indeed the present, of marketing is through social contacts.

90% of consumers online base their decision on the recommendation of a friend.

The online marketing industry is taking note.  I was recently made aware of a multi-day conference where the entire subject is search/social convergence.  Several recent articles I’ve read discuss social site results showing up on search engines.  Businesses are rushing to create social profiles for the purpose of selling products and services.

Unfortunately, many of these businesses are going to step on some toes and incorrectly sell on social sites.  When we engage on social sites, we don’t want to be pitched or sold.  If we’re in the market for a product, we’ll ask!  So why should businesses have a social presence for sales if people don’t want to buy?  Several reasons.

1.  Facebook is a far more effective sales platform than a website because of the potential to extend influence to friends of your customers.  Activity on your Facebook page can be spread throughout the platform with very little effort.  Social activity can also be added to non-Facebook sites.

2.  Buyers want to stay on the platform they’re using.  Why go to a third-party site when you can make your purchase on a site you already trust?

3.  Searches for buying signals for your brand can be set up on Twitter and Google alerts.  For instance if you’re XYZ widgets you can set up searches for “XYZ widgets” and “buy XYZ widgets” and “XYZ widgets sale.”  Not only can you monitor your brand, but you can monitor people who want to buy your product or service.

I recently “asked Twitter” for a recommendation on telephone tracking numbers.  Within five minutes a vendor responded.  Of all the companies in that space, only one responded.  Are their competitors missing out on business?

The worlds of search and social media are definitely colliding.  As this new medium evolves I think we’ll see social media become more and more effective as a sales tool.  Search sites must adapt or they will be left behind.

Information is Key to the New Economy

February 17, 2010 1 comment

Last night I had the opportunity to hear a presentation by Al Waddill, VP of Business Development at Groen Brothers Aviation.

Some of you may recall I’ve written about Mr. Waddill before regarding persuasion techniques.

What he spoke about last night closely follows what I believe is happening with the economy and even touched on points Seth Godin made last Friday.

In a nutshell, Mr. Waddill proposed our new economy is about information and those businesses who will succeed will master providing current, accurate information.

Further, he believes social media is the conduit we’ll get this information and judge its validity.  The rate of change in technology is advancing so quickly, as humans we can’t possibly keep up with it all.  Specialization is necessary to be successful.

The long view of what he said proposes networking, or knowing the people who specialize in the information you need for your business is one of the best moves to make.

All of these arguments are certainly valid and important.  I shared two ways I manage information and get the answers I need.

1.  Twitter is the first way.  I create lists of people I believe provide good information.  Some of them are cutting edge in their industries.  Some are just full of good information.  By segmenting who I follow into lists, I’m able to get the information I need.

For instance a new Google product, Buzz, has hit this week.  I wouldn’t have known about it without Twitter.  This morning, a quick Twitter search reveals some privacy issues.  I don’t need to know all the answers in my head.  I just need to know where to get them.  Seth Godin said Friday we need to teach our children which questions to ask.  All the answers are on the Internet.

More than anything else, Twitter is a real-time search engine.  Twitter is to social media as Google is to the Internet.  It’s a social search engine and that’s why businesses need to be on it.  Google thinks so too as it’s including Twitter connections as search results.

2. Find a maven – In Malcolm Gladwell’s book, The Tipping Point, he described a certain type of business behavior as being a maven.  Wikipedia defines the characteristics of this behavior as

those who are intense gatherers of information and impressions, and so are often the first to pick up on new or nascent trends.

Like Mr. Waddill said, technology is changing so fast, it’s hard to keep up.  It’s also hard to know which technology to adapt.  Just because it’s new doesn’t mean it will get traction and acceptance.  The simple answer is to find a maven who specializes in what you need to know.  Fortunately, mavens are easy to find.  They are eager to tell everyone they know what they know.  They blog, they tweet, they speak in public.  That person you hear or read that sounds like they know what they’re talking about; that’s a maven.

My technology maven is Pat Kitano, author of Media Transparent.  He told me to use Facebook three years ago.  He said to use Twitter.  He said to use Posterous.  He’s saying to use Foursquare.  Because I trust him, I did it.  Twitter took me a little while to get, but he was the first person I followed.

Every industry has a maven.  It may not be someone in the industry, it may be a passionate fan.  Consider the fortune of Rotten Tomatoes.  Founder Senh Duong created the site because he was a fan of Jackie Chan movies and collected reviews of the films.  The site was an immediate hit and has been sold several times in the last decade.  By trade, Duong was in the web design business, not the movie business.

Thanks again to Mr. Waddill for another excellent presentation.  It’s refreshing to see experienced business people embrace new technology.  I suppose it’s that experience that gives them the wisdom to do so.

Talk Like Chewbacca Day – AKA, Cyber Monday

November 30, 2009 Leave a comment

Today is Cyber Monday, the first Monday following Thanksgiving when most people go back to work…and shop online.

Yes, today is the biggest online shopping day of the year.  And yes, Cyber Monday is a stupid name.  Who came up with that anyway?

A group on Facebook has decided Cyber Monday is so stupid, it should be called something else.  Why not “Talk Like Chewbacca Day?”  It makes as much sense.  If you hear me growl today, it’s not you, I’m just celebrating the holiday.

Let’s talk about what the online implications for today are.  First of all, it appears more people are shopping online for Black Friday deals beginning as early as Thanksgiving Day.  CNN Money reports:

It was a stronger picture for Internet retailing. The average online order on Black Friday rose 35% from last year, to $170.19, according to online retail analyst Coremetrics — an indication that people may be looking to buy gifts after a year of economic woes.

Online shopping will garner more attention Monday — the so-called Cyber Monday — when many Americans will take advantage of computers at work to shop for gifts.

This is a trend that will continue to grow.  As the Internet becomes more familiar and more trust in the process is developed by consumers and businesses, it’s natural that more commerce will take place online.  A 35% increase in online sales is quite substantial year over year.

With more people searching online it’s even more important to be found.  I’m starting to notice more ads on Facebook with coupon offers for fanning a company’s business page.  That’s a good idea for any of you e-tailers out there.  Couldn’t a coupon work for a service or a restaurant as well?

I believe competition is good for consumers and as more of our eyeballs are on the Internet, we’ll see more innovation and more creative ways to capture sales online.

This Cyber Monday if you see an ad or a deal that catches your eye, let me know how it stood out by leaving a comment on this post.  If you see something you don’t like, then growl at it like Chewbacca.

Tags on Blogs Make for Great SEO

October 21, 2009 Leave a comment

tagWhen I started blogging, one of the concepts I struggled with was that of “tagging” a blog post.  A tag is a description given to the post that talks about subject matter.

During my days as a real estate blog author, I would create tags that had a few specific points from the post.  I was also using the blog software from Google called Blogger.  It took me a while, but I finally figured out I probably shouldn’t create new tags for each post.  I should be more generic.

My SEO breakthrough for that old real estate blog was when I put a link to all the tags as a menu on my sidebar.  Once I did that, my search traffic tripled.  With WordPress, it’s a lot easier.  Add the tag cloud widget to your sidebar, tag every post and you’re in business.

tag cloud

I take it one step further, because I want every article I write on this blog to have a link to another article.  That way they’re all connected.

WordPress has another advantage and that is the tag categories show up in Google as their own entry.  I just discovered a keyphrase “seo friendly filenames for photos” is showing up on Google under my “bing” tag.  It’s interesting the article which contained many words in that keyphrase didn’t show up, but the tag for Bing did.  Thank goodness I used the tags!

Here are five easy steps to get great SEO results from tags:

1.  Tag every post, even if you only use one description.

2.  Be generic in your descriptions, unless you have a very specific keyphrase you’re trying to rank on.

3.  Make sure your tags show up on your sidebar as a menu.  It could be a tag cloud or a link list.

4.  Add new tags when necessary.  Don’t create them if there isn’t something relevant to link to it.

5.  Match tags with your keyword list.  Those top search result positions you want may come from having the right tag.

The Power of Branding

August 19, 2009 1 comment

Bissel Carpet Shampooer I wanted to share with you a recent experience I had.  Everybody reading this has probably experienced this at one point in their life…making a product return to a store.

What makes a person return an item for cash or store credit, versus a simple exchange?  I submit that it’s perception and perception is created by branding.

Consider the item in the photo.  It is a Bissell carpet cleaner that was purchased at Home Depot.  About a month after its first use, it stopped working.  So it was returned to Home Depot and exchanged for another one.   What made me exchange it for an exact duplicate of the broken one was my perception the new one would work fine and for much longer than the old one.  That perception was created by years of effort by the Bissell Corporation to create that image in my mind through TV and print branding.  So far the new carpet cleaner is working fine.

The counterpoint to this story is another shopping experience I had with Home Depot.  At the end of spring I bought a gas powered weed eater and chain saw to help take care of my yard for the summer.  I purchased some off-brand that I’d never heard of and both items were very cheap.  When I went to put these items to work, I couldn’t get either one to start.  I finally got the weed eater to work, but it wouldn’t stay running for more than 10 minutes.  After a few days of frustration, I took them back to Home Depot.  But I didn’t want to trade them out for duplicates.  I didn’t want them at all.

Why is there a difference in these two stories?  How did Bissell wind up with a better outcome than Brand X?  Perception.  Bissell had branded a positive impression into my brain, so there was still trust left when their product failed.  Brand X had no branding impression, so even though I purchased their product, its disappointing performance led me to take it back and never buy their product again.

The Internet has taken branding to an entirely different level.  What the Internet says about you can make or break even the most expensive marketing campaigns.  One night I was watching TV and saw some infomercial from a guy named Kevin Trudeau.  I was curious, so I punched his name into Google.  The search results are not pretty.  I can’t imagine how much money he loses because of negative search results.  Not everyone goes to the web, but I think as this medium matures more people will follow the path I just described – initial media contact – web search – buying decision.

I’ll continue this article in part two and discuss how the Internet can help or hurt with branding.

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